Terms & Conditions

Welcome to 11:11 Shoes! The following terms and conditions guide the use of and commerce in our online shop. These terms and conditions may be adjusted from time to time.

1. Online Shop

Our online shop is open 24 hours a day. The website may temporarily be down for maintenance.

2. Prices

All prices are displayed in US dollars. Sales tax is included in our prices. We reserve the right to change the prices of the products sold on the website at any time without prior notice.

3. Ordering

Orders can be placed on our website 24/7. Once we have received your order, you will receive an order confirmation email with your order details. Please review this confirmation and contact us immediately if you find any errors.

4. Payment

11:11 Shoes accepts payment via credit card and PayPal. If payment is not received within a certain time frame after your order has been placed, your order may be automatically cancelled.

5. Shipping and Delivery

Products in stock are normally delivered within 7 – 10 business days. However, the delivery can take longer during peak seasons. Free shipping is available for all orders within the US.

6. Right of Return

All sales made through 11:11 Shoes are final. However, if the product you have received is defective, please notify us immediately for assistance.

7. Privacy

We respect your privacy and are committed to protecting the information you share with us. We use the information we collect about you to process orders and provide a personalized shopping experience. You can read more about our privacy policy on our website.

8. Intellectual Property Rights

All intellectual property rights, such as trademarks and copyrights at 11:11 Shoes remain with us. Any use of our site or its content, including copying or storing such content in whole or part, other than for your personal, non-commercial use, is prohibited without the permission of 11:11 Shoes.

9. Company Information

11:11 Shoes is a company incorporated in the State of Arizona, United States. Our online shop is open for customers worldwide.

10. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

11. Governing Law

These terms and conditions are to be construed in accordance with the laws of the United States and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the United States, specifically Maricopa County, Arizona courts.

By placing an order at 11:11 Shoes, you warrant that you are at least 18 years old or have parents’ permission to buy from us, and accept these terms & conditions which shall apply to all orders placed at 11:11 Shoes for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing and signed by us.

12. Product Information and Third-Party Images

All product images and descriptions on the 11:11 Shoes website are for illustrative purposes only. While we strive to ensure they are as accurate as possible, please note that the actual color, size, and detail of products may vary from the representations on our site. In addition, some images used on our site may be sourced from third parties, and we do not guarantee the accuracy of these images. We strongly recommend reading the product descriptions before making a purchase.
We also want to make it clear that any use of third-party images on our site is intended for informational purposes only. We do not claim ownership of these images, and all rights are reserved by the respective owners. We aim to respect the intellectual property rights of others, and we expect our users to do the same.

In the event that you believe we have used your copyrighted images without proper authorization, please contact us immediately so that we can address your concerns.

Please note that by using our website, you agree to all the terms outlined in our Terms & Conditions, including this clause regarding product information and third-party images.

For more information, please contact our customer service team. We are always ready to assist you.

Thank you for choosing 11:11 Shoes!