Shipping & Returns

Shipping Policy

At 11:11 Shoes, we understand the importance of getting your order to you as quickly and seamlessly as possible. To that end, we offer free shipping to all our customers across the lower United States.

Orders are processed within 1-2 business days from the date of purchase. Once your order has been processed, you will receive a shipping confirmation email with your tracking information. Please allow 5-7 business days for delivery in the United States.

For international orders, please allow 10-15 business days for delivery. Please note that international customers are responsible for any customs duties and taxes associated with their order.

Refund & Returns Policy

At 11:11 Shoes, we take great pride in the quality and craftsmanship of our products. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement.

However, due to the nature of our products, all sales are final. If you have received damaged or incorrect footwear, please contact our customer service within 48 hours of receiving your order, and we will do our utmost to rectify the issue.

Please note that items purchased on sale or with a discount code are not eligible for a return or exchange.

For any further queries related to our shipping and returns policy, do not hesitate to contact our customer service team via email at [email protected]. We are committed to providing you with a seamless shopping experience and are always here to help.

Thank you for choosing 11:11 Shoes!